CUSTOMER SATISFACTION QUESTIONNAIRE


Your ideas are very important for us. For this reason, to offer a better service to you and to promote ourself, we would like you to fill out the following questionnaire.


NAME:

COMPANY:

E-MAIL:


1- Are you pleased with our service quality?

2- Are you pleased with our logistics service speed?

3- Are you pleased with the reliability of our service?

4- Do the given informations about our logistics service sufficent for you?

5- Do you get the respond immediately when you have a demand emergency?

6- Are the attitudes and responds of our staff quickly and satisfactory about your displeasures?

7- Are you pleased with the problem-solving speed?

8- Do we keep up with the conclusive project correctly?

9- What would we need to do to satisfy your requirements even more?